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Quality Control Specialist | Merchant Services & Payments.

Full-time

Office

Limassol, Cyprus

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Overview:

paytech is a next-generation payment technology company focused on delivering secure, scalable, and frictionless payment solutions for businesses worldwide. Our payment gateway powers thousands of merchants, and we are now expanding its capabilities with new, innovative functionality. 

We are looking for a motivated and detail-oriented Quality Control Specialist to join our Payments Department.
This position plays a crucial role in maintaining the high performance and reliability of payment methods, ensuring that every new provider, integration, and transaction flow meets our operational and technical standards before going live and after implementation. You will work closely with the Payments, Integration, and Analytics teams to test, evaluate, and continuously monitor payment methods across multiple GEOs and providers.

Key Responsibilities:

  • Conduct end-to-end testing of payment methods (Cards, APMs, OB) prior to production launch.
  • Monitor and verify transaction success rates, identifying drops or anomalies in AR% and conversion metrics.
  • Evaluate and compare performance metrics of the same method across different providers or GEOs.
  • Validate payment flows after new integrations or configuration changes.
  • Collaborate with integration and payments teams to ensure all live methods meet expected business and technical KPIs.
  • Report and document test results, providing improvement recommendations to PSP Managers and Analysts.
  • Control method readiness for go-live and monitor performance during initial launch stages.
  • Support post-launch verification, ensuring stability and consistent approval rates.
  • Maintain clear internal documentation and continuously improve QA testing frameworks.

Requirements:

  • 1–3 years of experience in QA, payments operations, or fintech-related role.
  • Strong analytical mindset and attention to detail.
  • Understanding of payment flows (Cards, APMs, Open Banking, Crypto).
  • Basic familiarity with PSP dashboards, back-office systems, or QA tools (Postman, JIRA, Asana).
  • Intermediate level of Excel or data visualization tools (AR%, decline reason analysis).
  • Excellent communication skills and ability to coordinate with cross-functional teams.
  • English Upper-Intermediate or higher, Russian language as advantage.
  • Strong sense of responsibility and ownership of results.

Preferred Qualifications:

  • Experience working in a high-volume transactional environment (e-commerce, fintech).
  • Familiarity with fraud-prevention systems or error-code mapping.
  • SQL basics or experience working with analytics dashboards.
  • Understanding of QA automation or sandbox testing frameworks.

People who understand the payments ecosystem are rare.

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We’re always looking for people who understand payments, payment gateways, and merchant processing. If you have the skills, upload your CV and let’s talk.

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Perks
& benefits.

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Hybrid working

Our hybrid model gives you more flexibility to get work done where you do it best – whether it’s from home or from our flexible office spaces worldwide.

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Training & development

Challenge yourself and learn new technical or soft skills with a training budget for your growth and personal development.

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Hobby groups

Join our employee-led activities. Connect with people with similar interests and contribute to shaping our dynamic culture.

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Wellness programs

Feel your best with initiatives that promote physical and mental well-being, like mindfulness sessions.

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Social events

Meet and mingle with your colleagues at our celebrations, social gatherings, and team-building activities, held year-round.